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Workshop Return Policy

  1. Non-Refundable Fees
    All workshop fees are non-refundable. Once a payment is made, it cannot be returned.

  2. Transferable Registrations
    If you are unable to attend a workshop, you may transfer your registration to another person. Please notify us of the new participant's details at least 72 hours before the workshop date.

  3. Workshop Credit Policy
    If you are unable to attend a workshop and provide notice at least 7 days before the scheduled class, you may receive a credit to use for another workshop of equal value. This credit must be used within 6 months of the original workshop date.

  4. Workshop Cancellation by the Studio
    In the unlikely event that we need to cancel a workshop due to unforeseen circumstances, participants will be offered a full refund or the option to transfer their registration to a future workshop.

  5. Late Arrivals
    Please plan to arrive on time. Participants arriving more than 20 minutes late may not be able to join the workshop, depending on the session’s structure. Refunds or transfers will not be issued for late arrivals.

  6. Photography / Recording Policy
    Recording of workshop instructors is strictly prohibited without prior written consent. This includes audio, video, and any form of digital recording. Photography is allowed for personal use.

  7. Age Restrictions
    Workshops are designed for participants 8 years and older, unless otherwise specified. Minors must be accompanied by an adult and have prior approval.

  8. Health & Safety
    Participants are required to follow all safety instructions during the workshop. The studio reserves the right to ask anyone disregarding safety guidelines to leave without a refund.

  9. Pottery Breakage Disclaimer
    Pottery is a delicate process, and pieces may break during firing due to how they were made or handled before going into the kiln. We cannot guarantee the survival of any piece. No refunds will be issued for broken pottery.

  10. Dress Code
    Please wear comfortable clothing that you don’t mind getting messy. Closed-toe shoes are required for pottery and ceramics workshops.

  11. Completion of Pieces
    Due to the nature of pottery, some pieces may not turn out as expected. Breakage, imperfections, or glaze variations may occur and are part of the handmade process.

  12. Pick-Up of Finished Work
    Fired or finished pieces will be ready for pick-up 4-8 weeks after the workshop. Participants will be notified when their work is ready. Items not picked up within 90 days of notification will be discarded unless participants make arrangements by contacting us.

  13. Photography & Media Consent
    We occasionally take photos during workshops for marketing purposes. If you prefer not to be photographed, please inform us at the start of the workshop.

  14. Special Accommodations
    If you have specific needs or require special accommodations, please contact us at least one week before the workshop so we can make arrangements.

  15. Weather Policy
    In cases of severe weather or emergency closures, we will contact participants to reschedule or provide a refund.

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We appreciate your understanding and cooperation. If you have any questions, feel free to contact us.

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